Your always-on customer service and sales assistant
Add a tailored AI assistant to your existing website. It helps customers 24-7, answers questions, guides decisions, captures enquiries, and passes qualified leads to your team.
No website rebuild. We create, host and maintain the assistant. You add a simple widget to your existing site.
Built around your website, your customers, and your sales and support process.
Most websites lose visitors before they become customers
Customers visit your website with questions. They compare options, look for reassurance, and decide whether to enquire or leave. Small businesses can’t always respond instantly — especially out of hours — and interest can quietly turn into lost sales.
my24-7reply helps your website respond immediately, guide visitors, and capture better enquiries.
Visitors leave when answers are hard to find
Enquiries arrive with too little useful detail
Customer questions often happen outside office hours
What your website assistant can do
Answer customer questions
Uses your website, FAQs, product pages, policies and documents.
Convert more interest into enquiries
Guides visitors and captures the details your team needs.
Support customers instantly
Handles common questions 24-7 and reduces repetitive back-and-forth.
Escalate to a human
Passes leads, support issues and follow-ups to your team when needed.
Tailored to your business
Not generic. Not robotic. Built around your website and customer journey.
Generic chatbots damage trust. Tailored assistants build it.
Customers notice when an AI assistant gives vague, robotic or incorrect answers. That can hurt confidence and reduce sales. my24-7reply is built around each client’s website, services, products, customer questions and escalation process, so the assistant can be useful, specific and safe.
- Trained on your approved website and materials
- Configured for your customer journey
- Escalates instead of guessing when a human is needed
Simple setup. Your website stays where it is.
Share your website and materials
We review your website, FAQs, product pages, policies, brochures or support documents.
We create your assistant
We build a bespoke AI assistant trained on your business information.
Add the widget to your site
You or your web designer add a simple widget to your existing website.
We host and maintain it
my24-7reply runs the assistant in the background and helps improve it over time.
We do not host or replace your website.
Useful for sales, support and service
Starts around $79/month
Pricing depends on the size of your website, the amount of training material, the complexity of the assistant, and the level of setup and support required. Most small business assistants start from around $79/month, with setup priced according to complexity.
Lower-cost generic chatbot tools exist, but my24-7reply is designed as a tailored, managed service for businesses that want better answers, better enquiries and safer escalation.
Why this matters now
Customers increasingly expect immediate answers online. Many search across several websites before choosing who to contact, and unanswered questions can mean lost enquiries. A tailored website assistant can help by answering immediately, guiding visitors, reducing friction, and passing better-qualified leads to a human team.
- Customers are active when businesses are not
- Many website visits do not convert into enquiries or sales
- Cart abandonment and lost enquiries remain major problems for many businesses
- AI assistants can improve the customer journey when they are useful, specific and backed by human support
Frequently asked questions
Want to see what this could do for your website?
Send us your website URL and a short note about what you want the assistant to help with — sales enquiries, customer support, product guidance, FAQ handling, quote requests or issue triage.
We’ll review your site and suggest how a tailored my24-7reply assistant could help.